News RoomPublicationsEventsBlogAbout UsDonate

Guide to the Evaluation of Educational Experiences in the Armed Services

Occupation Exhibit

NER-ITS-001

INFORMATION SYSTEMS TECHNICIAN SUBMARINES
ITS3
ITS2
ITS1
ITSC
ITSCS
ITSCM

Exhibit Dates: 7/15–Present.

Career Pattern
ITS3 (E-4), ITS2 (E-5), ITS1 (E-6), ITSC (E-7), ITSCS (E-8), ITSCM (E-9).

Description
Summary: Information Systems Technician Submarines (ITS) perform core and specialty functions of network system administration, maintenance, security, and training; and plan, coordinate, and manage unit-level information systems (IS) security and integration across platforms and organizational units. An ITS further evaluates technologically-related resources to protect, detect, and report on threats to the technical eco-system through information assurance and network defense programs. ITS3: The student will be able to apply knowledge in computer component identification; install internal computer components; configure ports, cables, and peripherals; apply networking concepts; build, repair, and perform system maintenance on computer components and overall networks; perform system preventive maintenance; utilize diagnostic programs in system troubleshooting; install, configure, maintain, and troubleshoot Ethernet networks; install, troubleshoot, and maintain operative systems; build servers and workstations and install operating systems; understand basic disc operating commands; operate wireless network systems; install, monitor, and update security software and information assurance programs; utilize various types of connectivity cables including fiber optics cables; manage network services; configure and operate Microsoft active directory; configure and use Microsoft exchange; employ network security practices; build and manage disaster recovery structures; provide network customer service; plan, document, and execute daily network maintenance activity; support servers at all levels; provision database infrastructures; execute operating system troubleshooting; perform network load analysis; install and support local area networks; provision SQL servers; assign and manage secure network access; manage operational data and documentation server systems; deploy intrusion detection; develop and employ server load performance; manage server update processes; install and administer key distribution; install and configure windows servers; develop and employ server maintenance; understand, plan, deploy, and manage server security policies and procedures; administer domain system accounts; apply updates to local media and technical libraries; backup databases; maintain databases; perform disc administration; update computer configuration documentation; perform system files maintenance; install database management software; formulate system lifecycle plans; plan database restorations; verify configuration requirements; create queries using SQL language; create database objects; manipulate large data sets; create oral and written communications to accommodate specific audience and purpose; articulate oral and written communications that respond to positive and negative discussions; read, analyze, and write about content from various work environment communications; apply appropriate writing conventions (i.e. grammar, usage, mechanics, capitalization, punctuation, and spelling); develop effective interpersonal communication skills; and utilize communication technologies appropriately and effectively, (i.e. email and MS Office products). ITS2: Able to perform the duties required for ITS3; the student will be able to identify the principles of management at the supervisory level; discuss the human relational skills necessary for the supervisory role; develop personnel motivational strategies; delegate tasks to personnel; establish goals and expectations to run workgroups; and provide on-the-job training. ITS1: Able to perform the duties required for ITS2; the student will be able to create significant improvements in the organizational operational performance; implement strategic practices based on situational practices; develop methods for framing coalitions and support; resolve conflict and implement methods to prevent future incidents; foster creative thinking through problem solving and decision-making skills; develop top down and bottom up communication plans to establish clarity; and recommend and enable certification standards for organization members. ITSC: Able to perform the duties required for ITS1; the student will be able to critically assess and evaluate human resource policies and practices; incorporate strategic management processes in human resource practices; conduct mentoring and counseling sessions with personnel as required; perform and write employee performance evaluations; manage conflict resolution among personnel; integrate occupational compliance and safety best practices; perform as a legal advocate to personnel; utilize an automated information business system to support maintenance management; summarize usage of automated web tools to support personnel and manning decisions as the project requires; create significant improvements in organizational operational performance; employ techniques to measure quality control; demonstrate an awareness and an appreciation of the importance of the operations and supply management to the sustainability of the work environment; develop basic materials requirements schedules; evaluate the legal, social, and economic environment; analyze the importance of facility layouts; apply decision-support tools to work environment decision-making; and utilize aggregate planning, distribution planning, and inventory management. ITSCS: Able to perform the duties required for ITSC; the student will be able to execute internal and external project resourcing; apply cost and benefits methods and rationale, trade-offs, performance-based logistics strategy, data sensitivity, risk assessment; utilize project management framework; conduct risk management processes; justify project quality, risk, scope, time, stakeholder, and human resource management resources; evaluate teams and create productive work environments; develop status reports; monitor milestone definitions and project task identification; plan, coordinate, and implement projects according to the special project requirements and timeline of the project; and develop and monitor project timelines. ITSCM: Able to perform the duties required for ITSCS; the student will be able to understand an organization’s external environment, strategy, and culture, and relate these to organizational performance; explain why effective human resources management can be a strategic asset to organizations; develop and implement policies and procedures; develop and manage training; conduct organizational and environmental assessments; critically analyze strategic plans; develop forecasts and scenarios; differentiate between needs for short and long-term planning; and develop a budgeting plan and resource allocation.

Related Competencies
Applied networking topics include help desk, Microsoft Professional OS, network security, networking fundamentals, router operations, server operations, system troubleshooting, user support, Windows server installation, and wireless networking. Database administration topics include audit log, database, database concepts, database configuration, database documentation, domains, installation, maintenance, media libraries, safeguards, updates, and viruses. Communications topics include briefings, oral and written communications, presentation software, presentation techniques, and stakeholder expectations. Network administration topics include access controls, access database, accounts, backups, firewalls, network certification, operating systems, RAID, security best practices, SQL database, and virtual servers. Server administration topics include active directory, collaboration server, domain name servers, gateways, group policy, network connectivity, outage planning, SANS, security policy, server maintenance, and SharePoint. Supervision topics include coordination, delegation, guidance, policies, procedures, trend analysis, and workgroup organization. Applied leadership topics include best practices, communications skills, conflict management, creative thinking, organizational performance, problem-solving, and standards. Human resource management topics include compensation, counseling, legal administration, performance evaluations, and personnel manpower. Operations management topics include aggregate planning, decision-making, facilities layout, materials management, and resource management. Project management topics include budgeting, contracting, planning, risk management, and scheduling. A+ and IT essentials topics include A+ certification, computer hardware, computer networks, ethernet, fiber optics, microprocessors, networking, and system troubleshooting. Strategic planning topics include forecasting, policies and procedures (planning), strategy development, training, and trend analysis.

Recommendation, ITS3
In the lower-division baccalaureate/associate degree category, 3 semester hours in applied networking, 3 in database administration, 3 in A+ and IT essentials, 3 in communications, 3 in network administration, and 3 in server administration (3/16)(3/16).

Recommendation, ITS2
In the lower-division baccalaureate/associate degree category, 3 semester hours in applied networking, 3 in database administration, 3 in A+ and IT essentials, 3 in communications, 3 in network administration, 3 in server administration, and 3 in supervision (3/16)(3/16).

Recommendation, ITS1
In the lower-division baccalaureate/associate degree category, 3 semester hours in applied networking, 3 in database administration, 3 in A+ and IT essentials, 3 in communications, 3 in network administration, 3 in server administration, and 3 in supervision. In the upper-division baccalaureate degree category, 3 semester hours in applied leadership (3/16)(3/16).

Recommendation, ITSC
In the lower-division baccalaureate/associate degree category, 3 semester hours in applied networking, 3 in database administration, 3 in A+ and IT essentials, 3 in communications, 3 in network administration, 3 in server administration, and 3 in supervision. In the upper-division baccalaureate degree category, 3 semester hours in applied leadership, 3 in human resource management, and 3 in operations management (3/16)(3/16).

Recommendation, ITSCS
In the lower-division baccalaureate/associate degree category, 3 semester hours in applied networking, 3 in database administration, 3 in A+ and IT essentials, 3 in communications, 3 in network administration, 3 in server administration, and 3 in supervision. In the upper-division baccalaureate degree category, 3 semester hours in applied leadership, 3 in human resource management, 3 in operations management, and 3 in project management (3/16)(3/16).

Recommendation, ITSCM
In the lower-division baccalaureate/associate degree category, 3 semester hours in applied networking, 3 in database administration, 3 in A+ and IT essentials, 3 in communications, 3 in network administration, 3 in server administration, and 3 in supervision. In the upper-division baccalaureate degree category, 3 semester hours in applied leadership, 3 in human resource management, 3 in operations management, 3 in project management, and 3 in strategic planning (3/16)(3/16).

THIS PAGE WAS LAST UPDATED ON 05/23/2016
ACE occupation reviews are conducted by faculty currently teaching at appropriately accredited colleges and universities. Faculty teams analyze the official occupation standards and validate the duties and requirements through service member interviews to determine if the content, scope, and rigor of the experiential learning align to current postsecondary curricula. A minimum of 3 faculty evaluators must achieve consensus on credit recommendations. Please see Faculty Evaluators - Home Page for more information.