News RoomPublicationsEventsBlogAbout UsDonate

Guide to the Evaluation of Educational Experiences in the Armed Services

Occupation Exhibit

CGR-IT-002

INFORMATION SYSTEMS TECHNICIAN
IT3
IT2
IT1
ITC
ITCS
ITCM

Exhibit Dates: 11/11–Present.

Career Pattern
SN: Seaman (E-3). IT3: Information Systems Technician Third Class (E-4). IT2: Information Systems Technician Second Class (E-5). IT1: Information Systems Technician First Class (E-6). ITC: Chief Information Systems Technician (E-7). ITCS: Senior Chief Information Systems Technician (E-8). ITCM: Master Chief Information Systems Technician (E-9).

Description
Summary: Transmits, receives, and processes all forms of telecommunications using current technology such as fiber optics and digital microwave satellites; operates, manages, and controls telecommunications transmissions, computer networks, terminals, and processing equipment. IT3: Performs installation and maintenance of desktops, servers, UPS and telecom equipment; installs cabling and WAN devices (routers and switches); creates and manages user and group set-up within network environment; responds to help desk requests; and performs backups. IT2: Able to perform the duties required for IT3; configures and manages LAN and WAN devices; documents existing and new configurations and environments; configures backups and scheduling; and maintains security of devices and user access. IT1: Able to perform the duties required for IT2; serves as project leader and manager; implements projects and plans day-to-day operations; serves as subject matter expert; enforces security and human resources policies; performs network and security analysis; performs restore of mission systems; and instructs and trains personnel. ITC: Able to perform the duties required for IT1; performs onsite management for quality control; complies with personnel policies; performs project planning; makes presentations; prepares engineering change proposals; and develops and maintains project budgets. ITCS: Able to perform the duties required for ITC; performs workforce management and strategic planning at the project level; oversees training operations; develops performance qualifications; and coordinates projects and LAN design and recapitalization. ITCM: Able to perform the duties required for ITCS; establishes overall activities for the information technology (IT) system operation; and reviews and develops policies for IT operations, including planning and management.

Related Competencies
Networking fundamentals topics include cabling (cat 5e, 6, 7, fiber and copper); network addressing (IP addressing and DNS); network hardware (workstation, servers, UPS, routers, switches, and telecom equipment including POTS and PBX); network protocols (OSI Model, TCP/IP model protocols); network protocols (OSI Model, TCP/IP model protocols); network standards; network topologies (ring, star, bus, and mesh); operating systems; WAN; wireless technologies (WEP and WPA); and wireless technologies (WEP and WPA). Security fundamentals topics include asset protection; cryptography; data security; digital signatures; disaster recovery; encryption; firewalls; information assurance; intrusion prevention; physical security; recovery planning; risk management; security planning; software configuration; and spyware, malware and anti-virus. Server administration topics include active directory administration, active directory configuration, application management, backup administration and configuration, DHCP protocols, DNS and directory services, IP routing, managing desktop clients, operating system installation and configuration, server roles, and user and group management. Information systems management topics include administrative information (distribution and scheduling); budget basics; identify business needs; market vs. practical application; methods for measuring effectiveness; operational information (resource allocation of people and devices); planning and implementation of comprehensive information systems; select IT systems to fit business needs; and strategic information (1 yr, 3 yr, 5 yr and 10 yr planning). Communication topics include active listening, effective writing, electronic communication, multi-media presentations, performance counseling, presentation skills, technical reports, and training. Internetworking basics topics include broadcast and collision domains, cabling requirements, data link layer, IP addressing, LAN connectivity, network layer, OSI model, physical layer, router set-up and configuration, subnetting, superneting, switch set-up and configuration, telephony basics, and VLAN configuration. Internetworking planning and design topics include access controls, advanced subnetting, advanced telephony, complex VLANS and trunking, controlling access to resources, interconnectivity between different network types, performance measures, pilot and testing structures, scalability requirements, security controls, and WAN configuration with routing and switching. Computer ethics topics include access controls and use, ethical guidelines for use and deployment, ethics vs. legal issues, legal issues, privacy considerations, and security concerns for use. Emerging technologies topics include networking industry, product development, security industry, systems industry, systems industry, systems industry, technology research, telecom industry, and trend analysis. Project management topics include budget management, logistical control, risk assessment, scheduling, strategic planning, task completion and evaluation, time management, and workload management. Leadership topics include delegation, leadership development, negotiations, on-the-job-training, on-the-job-training, policy implementation, situational leadership, and team building.

Recommendation, IT3
In the lower-division baccalaureate/associate degree category, 3 semester hours in networking fundamentals and 3 in security fundamentals (11/11)(11/11).

Recommendation, IT2
In the lower-division baccalaureate/associate degree category, 3 semester hours in networking fundamentals, 3 in security fundamentals, 3 in internetworking basics, and 3 in server administration (11/11)(11/11).

Recommendation, IT1
In the lower-division baccalaureate/associate degree category, 3 semester hours in networking fundamentals, 3 in security fundamentals, 3 in internetworking basics, 3 in server administration and 3 in Internetworking planning and design (11/11)(11/11).

Recommendation, ITC
In the lower-division baccalaureate/associate degree category, 3 semester hours in networking fundamentals, 3 in security fundamentals, 3 in internetworking basics, 3 in server administration and 3 in Internetworking planning and design. In the upper-division baccalaureate degree category, 3 semester hours in information systems management and 3 in communication (11/11)(11/11).

Recommendation, ITCS
In the lower-division baccalaureate/associate degree category, 3 semester hours in networking fundamentals, 3 in security fundamentals, 3 in internetworking basics, 3 in server administration, 3 in internetworking planning and design and 3 in computer ethics. In the upper-division baccalaureate degree category, 3 semester hours in information systems management, 3 in emerging technologies, 3 in communication and 3 in project management (11/11)(11/11).

Recommendation, ITCM
In the lower-division baccalaureate/associate degree category, 3 semester hours in networking fundamentals, 3 in security fundamentals, 3 in internetworking basics, 3 in server administration, 3 in Internetworking planning and design and 3 in computer ethics. In the upper-division baccalaureate degree category, 3 semester hours in information systems management, 3 in emerging technologies, 3 in communication, 3 in leadership and 3 in project management (11/11)(11/11).

THIS PAGE WAS LAST UPDATED ON 05/31/2016
ACE occupation reviews are conducted by faculty currently teaching at appropriately accredited colleges and universities. Faculty teams analyze the official occupation standards and validate the duties and requirements through service member interviews to determine if the content, scope, and rigor of the experiential learning align to current postsecondary curricula. A minimum of 3 faculty evaluators must achieve consensus on credit recommendations. Please see Faculty Evaluators - Home Page for more information.